Frequently Asked Questions
Yes. We service cars, trucks, and vans of all makes and models, as well as commercial vehicles.
Yes! We have a key drop so you can safely and conveniently drop off your vehicle after hours.
Yes, we provide tires as part of a larger repair. If you have a need for just a tire replacement, we recommend Town Fair tire.
We use quality OEM or original parts from the manufacturer, depending on the customer’s preference.
A car is “totaled” when damage on the car is more than what the car is worth, less the salvage value (what a junk yard would pay).
Depending on the extent of damage, work on most vehicles is completed in two weeks or less. (?)
Yes! When you come in for an appointment or an estimate, you will be greeted by a friendly staff member and invited to relax in our homey customer waiting area, complete with free WIFI, a fireplace, a full screen TV, and a coffee bar with espresso and cappuccino.
We work on all makes and models of cars, trucks, and vans, both foreign and domestic.
Yes. If you are having work done through your insurance company, the easiest way to handle an estimate or repair is to leave it with us and we will handle things from there. Most customers, when working through their insurance, arrange to leave their car with us and we handle all the paperwork and start working on your car as soon as the insurance company approves it. In cases where the customer is not using insurance for repairs, we will provide a detailed estimate. In this case, the extent of the damage will determine how long an estimate will take. We will look for damage that may not be visible, which requires us to look beyond the cosmetic damage to determine if mechanical or structural issues exist. For this reason, it is best to drop it off your car so we have the time to do a proper estimate. You can drop by, and we will let you know if more time is needed. [insert image of estimate]
